amavid5d Platform Privacy Notice
This page describes what we collect when you use amavid5d and how we keep that data protected. We process personal information — your email, phone number, identity documents, and payment details — only to verify your account, process deposits and withdrawals, and comply with financial regulations across jurisdictions where amavid5d operates.
We at amavid5d take data security seriously. Your information is encrypted in transit and at rest on our servers. We do not sell, rent, or share your personal data with marketing companies or unaffiliated third parties. Our privacy practices follow applicable data protection standards, and you have rights over your information — including the right to request access, correction, or deletion where local law permits.
This notice explains our collection practices, how we use your data, how long we retain it, and how to contact us if you have concerns. Every piece of information you provide on amavid5d — whether on Android, iOS, or desktop — is governed by the same protective standards.
What We Collect on amavid5d
We collect your email address and phone number when you create an account. These are your primary login credentials and the channels we use to send deposit confirmations, withdrawal updates, and account recovery links. We also collect your password (encrypted) so only you can access your account.
For account verification, we require a photo ID (passport, national ID, or driver's license) and proof of address (utility bill, bank statement, or rental agreement). You upload these documents via your phone camera within the amavid5d app or browser. Our KYC team reviews them within 24 hours on weekdays. Once verified, we store these documents securely and do not request them again unless your account is flagged for unusual activity.
Payment information is handled carefully. When you deposit via DANA, e-wallet, mobile banking, local payment, or online payment, we do not store your wallet credentials — the payment provider handles authentication. For bank transfers, we generate a unique virtual account number (via e-wallet, mobile banking, local payment, or online payment) so funds route directly to your account without us ever seeing your full bank details. We log transaction amounts, times, and confirmation codes for settlement and reporting.
We also collect usage data: which games you view, which markets you engage with, how long you stay active, and your device type (Android or iOS). This helps us optimize the amavid5d mobile experience and detect technical issues. We use cookies (small tracking files) to remember your login preference and language setting. You can disable non-essential cookies in your browser settings, though some are required for amavid5d to function.
We do not track you outside amavid5d
Our cookies and usage logs apply only to amavid5d. We do not place tracking pixels on other websites or sell your browsing behaviour to advertisers.
How We Use Your Data and Your Rights on amavid5d
We use your data for four main purposes. First, account management — verifying your identity, processing your login, and allowing you to deposit and withdraw. Second, regulatory compliance — we are required by financial authorities across Indonesia and neighbouring jurisdictions to maintain transaction records and flag suspicious activity. Third, customer support — when you email or chat with our team in Jakarta, Surabaya, Bandung, or Medan, we access your account details to help resolve your issue. Fourth, service improvement — we analyse usage patterns to make amavid5d faster and more reliable on mobile networks.
Your data is stored on servers located outside your jurisdiction. This is necessary for our platform to function and scale. However, we encrypt your information in transit using TLS 1.2 or higher, and all servers have intrusion detection and regular security audits. We retain your data as long as your account is active, plus seven years after closure for regulatory purposes — unless you request deletion, in which case we comply where local law permits.
We may disclose your information in three situations. First, if required by court order or law enforcement — we will notify you unless legally prohibited. Second, to payment processors (DANA, e-wallet, mobile banking, local payment, online payment, e-wallet) only to the extent needed to process your transaction. Third, to our customer support team and payment settlement partners under strict confidentiality agreements.
Your rights on amavid5d depend on your jurisdiction. In most cases, you can request access to your data, ask us to correct inaccuracies, or demand deletion if you no longer use the platform. To exercise these rights, contact our privacy team at the address listed below. We respond within thirty days. You also have the right to lodge a complaint with your local data protection authority if you believe we have mishandled your information.
Contact Us About Privacy
If you have questions about our privacy practices on amavid5d, wish to request access to your data, or believe your privacy has been violated, reach out to our privacy team. Email us at [email protected] with your account email and a description of your concern. Our team typically responds within business hours during standard office days. During national holidays like Idul Fitri or Idul Adha, responses may take longer — we will send an automatic reply with expected turnaround.
You can also use our in-app support chat or email [email protected], and our team will escalate your privacy request to the appropriate department. We maintain a log of all privacy requests and responses for our own compliance audits.